Testimonials
Vice President, Health Services Management
Through our first project with NaviNet, we gained trust and confidence in the company. The implementation team met every deadline and the NaviNet application delivered everything that was promised. Not only could NaviNet deliver the additional functionality we sought for providers, but their solution suite was also able to integrate with our existing infrastructure and adjust to our business rules and workflow practices.
Director of Provider Relations
NaviNet brought some truly unique differentiators to the table. The combination of NaviNet's functionality, the company's multi-payer approach and the experienced NaviNet team who converted our systems and trained our providers scored a home run with our affiliated providers and healthcare facilities. We're confident that NaviNet has contributed to the plan's ability to maintain our provider relations efforts and sustain our competitive edge.
Chief Operating Officer
NaviNet's platform is the right solution for our plan, as it integrates with our provider workflow processes, a key feature to ensuring utilization of our solution, and gives our affiliated providers real-time access to the relevant health information they seek daily.
Chief Information Officer
The company's senior management team demonstrated a unique vision of payer-provider connectivity – one that we felt truly mirrored and embraced our health plan's goals and objectives for driving provider utilization and strengthening provider relations.
Vice President of eCommerce
Following our decision to partner with NaviNet, [we and our] providers were live with NaviNet in less than 90 days. Provider adoption and utilization have exceeded our expectations, and because of overwhelming provider support, [we've] enhanced NaviNet with new, more robust transaction capabilities each quarter since go-live
Vice President, Provider Relations
I think the reason NaviNet has been so successful is that Provider Relations and NaviNet staff work really well together. Everyone is committed to making NaviNet successful and the problems have been almost non-existent.
Chief Information Officer
Provider response to NaviNet has been very positive from the beginning. Our providers gained a state-of-the-art, Web-based system that offers more robust functionality than our previous system, with less effort.
Director
Credentialling Coordinator
Practice Manager
Director Reimbursement Services
Billing Manager
NaviNet gives me quick access to information from many health plans – and I only need to remember one password! Plus, NaviNet is easy to use and it's free!
Billing Specialist
I love NaviNet because it frees up my time to do other things. I love the ease of verifying insurance eligibility and checking claim status whenever I want – which speeds up the flow in our office. No more holding on the phone for a representative.
Patient Accounting Manager
Billing Manager
Billing Manager
With NaviNet, I have access to the information I need, quickly and easily. I don't have stacks of files and reminder notes on my desk anymore.
Practice Manager
If a patient is covered under more than one plan, I can remain in NaviNet to get the secondary coverage. It's much easier than hopping from Web site to Web site.
Administrative Assistant
What a great experience and easy way to navigate through the benefits. The web sites are very helpful and I appreciate you for making it easier for me to obtain eligibility and benefits.